Privacy Policy

Privacy Policy (Personal Information Protection Policy)
The Cawaii Factory Online Shop (hereinafter referred to as "this store"), operated by Cawaii Factory Co. (hereinafter referred to as the "Shop") has established the following privacy policy to ensure that the Shop complies with laws and guidelines regarding the protection of personal information.


This privacy policy is applicable only to this store.


Article 1, About Personal Information
The term "personal information" refers to personal information as defined in the Personal Information Protection Law. Specifically, personal information refers to information about a living individual that can be used to identify the specific individual by name, date of birth, contact information, or other descriptions contained in the information, as well as information that can be used to identify the specific individual by cross-checking with other information.


Article 2, Method of Collection of Personal Information
This store may ask for the following personal information when a user purchases a product or makes an inquiry.


a) Your name and furigana
b) Date of birth
c) Address
d) Your telephone number
e) Email address
g) Bank account, credit card number, etc.
h) Transaction history with this store and its contents.


When collecting personal information, we will clearly state the purpose of use and use legal and fair means.


Article 3, Purpose of Use of Personal Information
The purposes for which the store uses personal information collected from users are as follows


a) Confirmation and inquiry of orders.
b) Confirmation and reference of product shipment.
c) To respond to inquiries.


Article 4, Change of purpose of use
The store may change the purpose of use of personal information only when the purpose of use is relevant to the one before the change. In the event of a change, the Shop will notify users of the purpose of use and the details of the change, or announce the change on the Shop.


Article 5. Prohibition of provision of personal information to third parties
We will not disclose your personal information to any third party, except in the following cases.


With the consent of the user
2. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
3. When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the person concerned.
When there is a request from a national agency or local public body, and disclosure is required by law.
4. In case of disclosure to the contractor to whom the store outsources its business in order to provide the service requested by the user.
5. In case of succession of business due to merger or other reasons.


Article 6. Disclosure of Personal Information
When we receive a request for disclosure of personal information from a user, we will promptly respond to the request after confirming the user's identity. However, this does not apply to cases where disclosure would result in any of the following In the event that we decide not to disclose personal information, we will notify you to that effect without delay.


1. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
2、When there is a risk of significant hindrance to the proper execution of our business.
3. When it would violate any other laws or regulations.


Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose any information other than personal information, such as history and characteristics information.


Article 7, Correction and Deletion of Personal Information
Users may request the Company to correct, add, or delete their personal information if the personal information entrusted to the Company is incorrect. Please contact us using the contact information in Article 10 below.


The Shop will correct the personal information when the Shop deems it necessary to respond to the user's request as described in the preceding paragraph. In addition, the Shop will notify the User of any correction or decision not to make such correction.


Article 8, Safety measures for personal information
The store takes all possible measures for security to keep the user's personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information.


Article 9, Compliance with and Review of Laws and Regulations
The Shop will comply with Japanese laws and regulations and other norms regarding the personal information in its possession, and will review and improve the contents of this policy from time to time. Any changes to this policy will be announced by posting the changes on this page.


Article 10, Contact for Inquiries
If you have any questions about this policy, please contact us at the following address.


Address: T&Y Building, 2-30-16 Hatchobori, Chuo-ku, Tokyo 104-0032, Japan
Company name: Cawaii Factory Co.
Department in charge: Online Shop
E-mail address: